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PAYMENT AND SHIPPING

The following conditions apply:

We deliver EU wide (except Cyprus, Greece) and to Norway and Switzerland. 

SHIPPING COSTS

Standard DE: We charge € 4.50 within Germany and German islands according to DHL: https://www.dhl.de/de/privatkunden/pakete-versenden/deutschlandweit-versenden/paket.html

Standard EU: We charge € 14 for all EU countries (except Cyprus, Greece) according to DHL: https://www.dhl.de/de/privatkunden/pakete-versenden/deutschlandweit-versenden/paket.html

Norway and Switzerland are included in Standard EU

(all inclusive 19% legal value added tax or other vat according to destination) 

RETURNS
Please note that Feuerpfeil GmbH does not accept unfree shipments or COD shipments in case of returns by mail and does not assume the costs for shipping or return shipment.

DELIVERY TERMS
As far as in the respective offer no other period is indicated, the supply of the commodity takes place in the inland (Germany) within 3 - 5 working-days after conclusion of a contract (with agreed upon pre-payment after the time of your payment instruction). Delivery times to foreign countries may vary. Please note that there is no delivery on Sundays and public holidays. If you have ordered items with different delivery times, we will send the goods in one shipment, unless we have made other arrangements with you. In this case, the delivery time is determined by the article with the longest delivery time that you have ordered.

TERMS OF PAYMENT
YOU HAVE THE FOLLOWING PAYMENT OPTIONS:

Payment by PayPal, credit card, direct debit, Karna. If you have any questions, you can find our contact details in the imprint.
 

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